Terms of Use

1. Agreement

These Terms of Use ("Terms") are an agreement between you and Next Collective ("Sleep Station", "we", "us") covering the Sleep Station mobile app, the website at sleepstationapp.com, and any related services (together, the "Service"). By installing or using the Service you agree to these Terms and to our Privacy Policy, which explains how we handle your data and forms part of this agreement. If you do not agree, please do not use the Service.

You must be at least 16 years old to use Sleep Station. If you are under the age at which you can enter a binding contract where you live, a parent or guardian must agree to these Terms on your behalf.

2. The service

Sleep Station uses your phone's microphone and motion sensors to estimate how you slept, detect snoring, wake you within a window you choose, record and transcribe dreams, play sounds, and, with your explicit opt-in, generate AI reflections, a sleep coach and weekly reports. Some features are free and some require a Premium subscription (section 4). We may add, change or remove features over time, and we will try to give notice when a change removes something you rely on.

The Service depends on your device. Overnight tracking needs the phone to stay charged, unlocked from battery restrictions, and running the app; snore detection needs the microphone permission; alarms need notification permission and, on Android, exact-alarm permission. If you deny or revoke a permission the related feature will not work, and that is not a defect in the Service.

3. Accounts and guest mode

You can use Sleep Station without an account (guest mode), in which case your data lives only on your phone and we cannot recover it for you if the phone is lost or the app is uninstalled. If you create an account, you are responsible for keeping your sign-in method secure and for what happens under your account. Tell us at once if you think someone else has access to it. One person per account; accounts cannot be shared or transferred.

4. Subscriptions and free trials

Plans. Sleep Station Premium is offered as an annual subscription and a monthly subscription. Prices are shown in the app in your local currency before you buy; the prices on our website are indicative and in US dollars.

Billing. Subscriptions are sold through Apple's App Store or Google Play and billed to the payment method on file with that store. We never see your payment details. Payment is charged when you confirm the purchase, or at the end of a free trial if you have not cancelled.

Free trials. When a free trial is offered, it is available once per store account. Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically and you are charged the plan price. The trial length and the price you will be charged afterwards are shown before you start the trial.

Auto-renewal. Subscriptions renew automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the period ends. Your store may notify you of price changes and ask you to agree before they apply.

Cancelling. You cancel through your store, not through us: on iPhone, Settings → your name → Subscriptions; on Android, the Play Store → your profile → Payments and subscriptions. Deleting the app does not cancel a subscription. After cancelling you keep Premium until the end of the period you have paid for, and no further charges are made.

Refunds. Because the stores handle payment, refunds are handled by them under their policies, and we cannot issue refunds directly. Request one from Apple at reportaproblem.apple.com or from Google through the Play Store. Nothing in this section limits rights you have under consumer law where you live.

Restoring purchases. If you reinstall the app or change phones, use "Restore purchases" in the app to reactivate Premium on the same store account.

5. Your content

Your sleep data, recordings, transcripts, dream entries, notes and messages ("Your Content") belong to you. We do not claim ownership of any of it. You give us only the permission we need to run the Service for you: to store Your Content, sync it between your devices, process it to produce scores, insights and reflections, and, where you have opted in, send the parts described in the Privacy Policy to our AI provider. That permission ends when you delete the content or your account, except for copies in backups that are removed on the schedule in the Privacy Policy.

You are responsible for Your Content. Do not record anyone who has not agreed to it: if you share a bedroom, the microphone will hear your partner too, so make sure they are comfortable with the app running.

6. AI-generated content

Dream reflections, coach replies and weekly reports are generated by an artificial-intelligence model and are labelled as such in the app. They are produced automatically from your data and a general model; they can be inaccurate, incomplete or simply wrong, and they may occasionally say something unhelpful. They are offered as reflection and general information only. They are not medical, psychological, legal or any other kind of professional advice, and you should not make decisions about your health on the basis of them. If a reply seems harmful or wrong, use the "report" control so we can look at it.

AI features are off until you turn them on, and you can turn them off at any time in Settings. We apply fair-use limits to AI requests, shown in the app, to keep the Service affordable for everyone.

7. Health and alarm disclaimers

Not a medical device. Sleep Station is a consumer wellness product. Sleep stages, sleep scores, snore detection and every insight in the app are estimates derived from sound and movement on a phone; they are not clinical measurements and have not been evaluated by any medical regulator. The Service does not diagnose, treat, cure or prevent any disease or condition, including sleep apnoea, insomnia or any breathing, heart or mental-health condition. If you have, or think you may have, a sleep or health problem, consult a doctor. Never delay seeking medical advice because of something the app said, and never use the app in an emergency.

The alarm. We build the alarm to be reliable, but it runs on a phone: batteries drain, silent and focus modes mute sound, operating systems put apps to sleep, and updates restart devices. Do not rely on Sleep Station as your only alarm for anything you cannot afford to miss, such as a flight, an exam or a medication schedule. We are not responsible for losses caused by an alarm that did not sound.

8. Acceptable use

You agree not to: use the Service to record anyone without their consent, or in breach of any law; try to access other people's data or our systems beyond what the app exposes to you; interfere with the Service, probe it for vulnerabilities without our written permission, or send it automated or abusive traffic; reverse-engineer, decompile or extract source code from the app except where the law allows it regardless of this term; resell, rent or sublicense the Service; remove or alter any notice in the app; or use the Service to build a competing product by extracting its data or AI outputs at scale. We may suspend or terminate access for breach of this section.

9. Our intellectual property

The Service, including its software, design, text, graphics, sounds, illustrations and trademarks, is owned by us or our licensors and is protected by copyright, trademark and other laws. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for your personal, non-commercial use. All other rights are reserved. Feedback you send us may be used freely, without obligation to you.

10. Third-party services

The Service is delivered with help from third parties: Apple and Google (distribution, sign-in, payment), our hosting provider, our subscription-management provider, and our AI provider. They are named in the Privacy Policy. Their terms apply to your relationship with them, and we are not responsible for their services. Links to other websites are provided for convenience only.

11. Ending things

You can stop using the Service at any time and can delete your account in the app or at sleepstationapp.com/delete-account. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service, in which case we will give reasonable notice where we can and, for a paid period you cannot use, work with the store on a refund. Sections that by their nature should survive termination (including 5, 6, 7, 9, 12 and 14) do.

12. Warranties and liability

We work hard on Sleep Station, but we provide the Service "as is" and "as available". To the fullest extent permitted by law we make no warranties, express or implied, about the Service, including that it will be uninterrupted, error-free or accurate, or that it will meet your needs.

To the fullest extent permitted by law, we (and our people and providers) are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, sleep or opportunity, arising from your use of or inability to use the Service, even if we were told it was possible. Our total liability for all claims relating to the Service in any 12-month period is limited to the amount you paid us for the Service in that period or, if you paid nothing, to USD 50.

Some jurisdictions do not allow certain limitations or exclusions, and nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including for death or personal injury caused by negligence, for fraud, or under consumer-protection laws that apply to you regardless of this agreement. If you are a consumer in the EU, the UK or Australia, you have statutory rights that these Terms do not affect.

13. Notes for Apple users

If you downloaded the app from the App Store, the following also applies. These Terms are between you and us, not Apple, and we, not Apple, are responsible for the app and its content. The licence in section 9 is limited to use on Apple-branded devices you own or control, as permitted by the App Store usage rules. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price to you; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product-liability claims, claims that the app fails to conform to a legal or regulatory requirement, or consumer-protection claims. If a third party claims the app infringes its intellectual-property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim. You represent that you are not located in a country subject to a US government embargo and are not on any US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. General

Changes. We may update these Terms. If a change is material we will tell you in the app or by email before it takes effect; continuing to use the Service afterwards means you accept the new Terms. The date at the top always shows the current version.

Governing law. These Terms are governed by the laws of the jurisdiction in which Next Collective is established, without regard to its conflict-of-law rules, and any dispute will be brought in the courts there, except that if you are a consumer you keep the protection of the mandatory laws, and the right to bring a claim in the courts, of the country where you live.

The rest. If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a term is not a waiver of it. You may not transfer this agreement; we may transfer it to a successor of the business, and will tell you if we do. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.

Contact. Questions about these Terms: hello@sleepstationapp.com.